How Do I Contact Support?
Our support team is here to help. You can reach us through any of the following channels.
💬 Live Chat
The fastest way to reach us. Click the chat icon at the bottom right of any page on gate2enter.com and we will respond as quickly as possible. You can use this link: https://tawk.to/chat/69a17ed6730f651c3613fff1/1jifdeu3n
You can also message us directly on WhatsApp at +230 57327784. Ideal for sending payment screenshots or following up on an order. You can use this link: https://wa.me/message/E6SLB37FGIM5N1
For non-urgent enquiries you can reach us at [email protected]. We aim to respond to all emails within 1 business day.
When Contacting Us, Please Have the Following Ready
- Your Order Number
- Your registered email address
- A screenshot if you are reporting a payment or technical issue
This helps us resolve your issue as quickly as possible.
Support Hours
Our team is available during the following hours (Mauritius time, GMT+4).
- Monday to Friday: 8:00 AM – 10:30 PM
- Saturday and Sunday: 9:00 AM – 10:30 PM
Messages received outside of these hours will be answered as soon as we are back online.