How to Complete Your Payment via Juice by MCB or Local Banking App

 

If you are based in Mauritius, you can pay for your order using Juice by MCB or your local banking app. This article explains exactly how the process works from start to finish.

How the payment process works:

When you place an order on Gate2Enter, you are not charged automatically. Instead, you are directed to a thank you page that contains your payment instructions. You complete the payment manually using your banking app, then confirm it with us.

How to complete your payment:

1. Add your product to the cart and proceed to checkout.


2. Select Juice by MCB or Local Banking App as your payment method.


3. Click Place Order.


4. You will be taken to the thank you page. This page displays the full payment instructions, including the banking details you need to complete the transfer.


5. Open your Juice by MCB app or your preferred local banking app.


6. Make the transfer using the details shown on the thank you page.


7. In the reference or description field of your transfer, enter your order number. This is essential so we can match your payment to your order.


8. Once the transfer is complete, reply to your confirmation email with a screenshot or PDF of your payment as proof.

 

If you refreshed or closed the thank you page before noting the banking details, do not worry. The same details are included in the awaiting payment confirmation email sent to your billing address.

How to find your banking details if you missed the thank you page:

1. Check your inbox for an email from Gate2Enter with the subject relating to your awaiting payment.


2. Open the email. The full banking details are included inside.


3. Use these details to complete your transfer as normal.


4. Reply to that same email with your payment screenshot or PDF as confirmation.

 

Important things to remember:

• Always include your order number in the reference or description field of your transfer


• Your order number can be found on the thank you page and in your confirmation email


• Attach your payment proof as a screenshot or PDF when replying to the email


• Do not send payment to any details other than those provided in your email or on the thank you page

Once we receive your payment confirmation, we will process your order and your product will be made available in your Gate2Enter account.

If you have any questions or have not received a response after sending your payment proof, contact us at [email protected].

We will be happy to help.